Help Center

Files and Saved

Files and Saved items can be accessed at the organizational level, allowing you to filter and view them from a single menu. You can share files and saved items by dragging and dropping them into channel messages and chat comments.

Files

Since you can attach files to various types of posts in the workspace, a large number of files accumulate during collaboration. Click on ic_file_line_18.png in the right panel to open Files and view all the files exchanged within every workspace you're participating in.

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Drag and drop files

In Files, you can easily share specific file items by dragging and dropping them to the desired location. Experience the powerful cross-workspace feature that allows you to continue collaboration within a simple workflow. See the following for the locations that the files can be drag and dropped into:

  • Can be drag and dropped: You can drag and drop files into channel and chat messages and comments.
  • Cannot be drag and dropped: You cannot drag and drop files into ideas and projects.

Supported file formats

See the following for supported file formats for upload within Swit.

  • Not supported: .sh .php .asp .jsp
  • Supported: All other file formats.

File delete permission

In addition to the users who uploaded the files, the organization master and admins have the permission to delete files uploaded in the organization. Note that workspace master and admins do not have the same permission for files uploaded in the workspace. To learn more about the roles and responsibilities of the organization and workspace administrators, see here.

Saved

The items you save anywhere in your organization are all piled in Saved so that you can conveniently revisit them when you need to, using filters in a single menu. Saved items can be filtered by their locations such as channels, projects, chat, Approvals, and Goals.

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Drag and drop saved items

In Saved, you can easily share specific items by dragging and dropping them to the desired location. Experience the powerful cross-workspace feature that allows for ongoing collaboration within a simple workflow. See the following for the locations that the saved items can be drag and dropped into:

  • Can be drag and dropped: You can drag and drop saved items into channel and chat messages.
  • Cannot be drag and dropped: You cannot drag and drop saved items into the channel comments, ideas, projects, and some plug-in features including Approvals and Goals.
Contact Support
If you have any questions using Swit, let us know using the contact form below. We’ll get back to you via email as soon as possible (within 24 hours on weekdays).
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